Frequently Asked Questions
Need help with something? Search or browse the FAQs below.
General
Everything you should know about OvrTrade and how it works.
What is OvrTrade?
OvrTrade is a trading journal and analytics app. You manually log trades and track performance in one place.
Does OvrTrade involve real money?
No. OvrTrade does not hold, move, or access real money. You record trades that mirror your brokerage activity.
Is OvrTrade responsible for my trading results?
No. OvrTrade provides tools for journaling and analysis only. Decisions and outcomes are your own.
Account & Subscription
Learn about creating an account and managing subscriptions.
How do I create an account?
Use the Sign Up flow in the app to create an account with your email and a password.
Do I need a subscription to use OvrTrade?
OvrTrade offers a free tier for getting started. Some advanced analytics may require a subscription.
What does the subscription include?
Premium features can include deeper analytics, export tools, and priority support. Exact features may evolve.
Will my subscription renew automatically?
Yes, subscriptions renew automatically unless cancelled before the renewal date.
How do I cancel my subscription?
You can manage or cancel your subscription from your account’s Billing page in the app store/platform you used to purchase.
Can I use OvrTrade for free?
Yes. You can start free and upgrade later if you need advanced features.
Features & Usage
Detailed information on using OvrTrade effectively.
Can I deposit or withdraw real money with OvrTrade?
No. OvrTrade is a journaling and analytics tool — it does not move funds.
How do I replicate my trading account in OvrTrade?
Create an account in OvrTrade, then add your trades manually or via supported import formats to mirror your brokerage activity.
What kind of statistics does OvrTrade provide?
Common metrics include win rate, average R, profit factor, expectancy, drawdown, and more — presented per strategy, instrument, or timeframe.
Can OvrTrade connect to my brokerage account?
Native brokerage sync may not be available for all brokers. Use manual entry or CSV import where applicable.
Does OvrTrade provide trading advice or recommendations?
No. OvrTrade does not provide financial advice. It helps you analyze your own trades.
Privacy & Security
Understand how your data is handled and secured.
What data does OvrTrade collect?
Only the data needed to provide the service — account info and the trading journal data you add.
Is my trading data secure?
We use industry-standard security practices. Avoid sharing your credentials with anyone and use a strong password.
Will OvrTrade share my trading data with others?
No, not without your consent. See our Privacy Policy for details.
Troubleshooting & Support
Solutions to common problems and how to get help.
I forgot my password. How can I reset it?
On the login screen tap “Forgot Password?” and follow the steps sent to your email.
What should I do if I encounter a bug or technical issue?
Search this page first. If it’s not covered, email us with steps to reproduce and screenshots if possible.
Can I access OvrTrade on multiple devices?
Yes. Log in with the same account on each device to access your data.
Billing & Payments
Information about payments, billing, and refunds.
What payment methods do you accept?
Payment options depend on the platform (e.g., App Store, Play Store, or web). You’ll see supported methods at checkout.
What happens if my payment fails?
Your premium features may pause until payment is resolved. Update your payment method and retry.
Do you offer refunds?
Refunds are handled according to the platform’s policy. Contact the store or email support for guidance.
Still have questions?
Can’t find what you’re looking for? Email us and we’ll help.
support@ovrtrade.com